About Us

• Welcome to Rigging Canada.ca
• We are an online-only distributor of quality overhead lifting and tie-down devices for the Canadian market.
• We do not have a warehouse of our own, and pass on the overhead cost savings to the customer.
• All questions, concerns & feedback regarding our products or website can be sent via the Contact Page.
• You will receive a response within one business day.
• If you are unsure of what product you need, call us toll-free at 1-833-226-5438. We have product specialists that can assist you in determining the right product for your job.
• Currently using our products? Please send us a photo or video of our products in use! You might just get a discount code for your next order.

Partners

• Here at RiggingCanada.ca, we work with multiple partners who have been manufacturing and/or distributing overhead lifting devices for many decades.
• We do this to get you the best price on the highest quality in the least time.
• Our partners include Vanguard Steel, Oceanside Equipment, Columbus-McKinnon, Spartan Sling, and various others.

Quality

• All products we sell meet or exceed all Canadian requirements for tie-down and overhead lifting devices.
• Do not alter or reconfigure any product as that may void this clause.
• We stand by all of our products, and offer a full exchange or refund for any faulty or non-conforming product.
• This warranty does not cover any altered product or product damaged by user error of any kind.

Safety

• Our Articles section contains information for the selection and safe usage of our products, however everyone using our products must be properly trained for the product and industry being used prior to use.
• There is NO substitution for proper training.

Shipping Time

• Most of our products are in stock and will ship within 24 hours. Larger quantities may take 48 to 72 hours to acquire and ship.
• If you require rush shipping on any of our products, please contact us to check availability and create a custom order
• You may also contact us to process orders to be shipped on your own courier or freight accounts
• Some large chain assemblies and other large items can take up to 72 hours to fabricate and ship; you will be informed of the shipment date shortly after ordering

Payment Processing & Return Policy

• All of our payments are securely processed by the professionals at Stripe
• We encourage you to contact us if you are ever unsure of what products you need for your specific application
• Refunds & returns are subject to a processing & restocking fee.
• 10% processing & restocking fee on majority of products.
• 30% processing & restocking fee on large chain sling and wire rope bridle sling assemblies.